A high bar, fairly applied.
Customers trust Group Fit because every coach on the platform clears the same standards. Here's what we check, and what we expect.
Verified Identity (Plaid)
Government-issued ID verified securely through Plaid before your profile goes live. We never store raw ID documents.
Recognized Certification & Resume
At least one current fitness certification from an accredited body (NASM, ACE, ISSA, CSEP, etc.) and your coaching background.
CPR / First Aid & Disciplines
Valid CPR/first aid certification and any sport-specific credentials (RYT Yoga, BJJ belt rank, boxing coach licenses).
Insurance & Direct Billing (Optional)
Declare your liability insurance to earn a verified Insured badge, or toggle Insurance Billing if eligible in your jurisdiction.
Certifications we accept.
The list below covers the most common credentials we verify. If yours isn't here, apply anyway and request we add it, our team reviews equivalent certifications and international qualifications case by case. Once approved, your certification will appear on your profile.
What we expect from every coach.
- Show up on time, dressed professionally and ready to coach.
- Respect the customer's PAR-Q and adapt sessions to their health profile.
- Communicate through Group Fit, never ask clients to pay outside the app.
- Maintain a 4.5+ average rating, address concerns quickly and professionally.
- Respect cancellation, rescheduling and no-show policies on both sides.
- Keep certifications, insurance and ID up to date in your profile.
How we verify you.
- 1. Submit. Upload your resume and select your certifications through your trainer profile.
- 2. ID verification. We'll send you a secure Plaid link to verify your government-issued ID. We don't store these details.
- 3. Review. Our team reviews your resume and certifications against issuing organizations.
- 4. Decision. You'll hear back within 2 business days. Incomplete profiles won't be reviewed, finish yours to enter the queue.
- 5. Stay current. We track expiry dates and remind you well before anything lapses.
