A high bar, fairly applied.
Customers trust Group Fit because every coach clears the same standards. Here's what we check, and what we expect.
What we check before you go live.
Verified identity (Plaid)
Government-issued ID verified securely through Plaid before your profile goes live. We never store raw ID documents.
Certification & resume
At least one current fitness certification from an accredited body, plus your coaching background.
CPR / first aid
Valid CPR/first aid certification, plus any sport-specific credentials you hold.
Insurance (optional)
Declare your liability insurance to earn an Insured badge, or turn on Insurance Billing if eligible in your area.
Certifications we accept.
Don't see yours? Apply anyway and ask us to add it. We review equivalent and international qualifications case by case.
What we expect from every coach.
- Show up on time, dressed professionally and ready to coach.
- Respect the customer's PAR-Q and adapt sessions to their health profile.
- Communicate through Group Fit, never ask clients to pay outside the app.
- Maintain a 4.5+ average rating, address concerns quickly and professionally.
- Respect cancellation, rescheduling and no-show policies on both sides.
- Keep certifications, insurance and ID up to date in your profile.
How we verify you.
- 1
Submit. Upload your resume and select your certifications through your trainer profile.
- 2
ID verification. We'll send you a secure Plaid link to verify your government-issued ID. We don't store these details.
- 3
Review. Our team reviews your resume and certifications against issuing organizations.
- 4
Decision. You'll hear back within 2 business days. Incomplete profiles won't be reviewed, so finish yours to enter the queue.
- 5
Stay current. We track expiry dates and remind you well before anything lapses.