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Privacy Policy

This Privacy Policy describes how GroupFit Technologies Inc. ("we," "our," or "us") collects, uses, shares, and protects your personal information when you use our applications ("Apps"), including Group Fit and Group Fit Trainer, and websites, including www.groupfitapp.com ("Website"). It also outlines your rights regarding your personal information and how to contact us with any questions or concerns.

Information We Collect

When you use our Apps and Website, we collect the following types of personal information:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide when you register for an account or contact us through the Apps or Website. If you make payments, these are processed by a third-party payment processor, which collects your credit card or banking information directly on its platform; we do not store these financial details.
  • Records and Correspondence: We keep records and copies of your correspondence, including email addresses, if you contact us. This allows us to track our communications with you and respond appropriately.
  • Survey Responses: Your responses to surveys that we might ask you to complete for research purposes. This helps us understand user preferences and improve our services.
  • Search Queries: Information about your search queries on our Website. This helps us understand what content or features are of interest to you.
  • User Content: This refers to information you voluntarily provide through the Apps or Website, such as reviews, ratings, comments, and feedback. User-generated content is visible to other users, so please be cautious when sharing personal information.
  • Usage Information: We automatically collect certain information about your device and how you use our Apps and Website, including IP address, device type, operating system, browser type, app version, and usage patterns.
  • Location Information: With your consent, we may collect and process information about your location to provide location-based features and services, such as personalized content, local trainer recommendations, or location-based services.
  • Authentication Information: To enhance security, we may use a third-party service to generate one-time passcodes (OTP) for login and other authentication purposes. This service may collect your phone number to send OTPs.
  • Referral Information: If you participate in our referral programs, we may collect information about you and your referrals through a third-party platform. This information may include data on who referred you, who you refer, and any rewards or incentives you earn.
  • Device Information: Information about your device hardware and software, including device identifiers, mobile network information, and other technical data, which helps us understand how the Apps and Website are used.

Information We Collect Through Automatic Data Collection Technologies

We use various technologies to automatically collect data when you interact with our Apps and Website. These technologies may include:

  • Cookies: Small data files placed on your device that help us identify you, keep you logged in, and track your interactions with our services. You can adjust your browser or device settings to control cookies.
  • Web Beacons: Small electronic files that track your navigation on our Website and can be used to monitor user engagement with our emails.
  • Log Files: Information collected when you access or use our Apps or Website, such as IP addresses, device type, operating system, and other technical data.

These automatic data collection technologies help us improve our services, analyze user behavior, and enhance your user experience.

How We Use Your Information

We use your information for the following purposes:

  • To Provide and Improve the Apps and Website: This includes operating, maintaining, and enhancing the Apps' and Website's features, processing payments, verifying identity, facilitating referral programs, and authenticating users through third-party services.
  • To Personalize User Experience: We use your information to customize the Apps' and Website's content and services according to your preferences, such as personalized recommendations.
  • To Communicate with You: This includes sending you transactional communications (such as payment receipts or account updates) and promotional communications (such as marketing emails or special offers). You can opt out of promotional communications at any time.
  • To Respond to User Inquiries and Support Requests: We use your information to respond to inquiries and provide customer support.
  • To Ensure Compliance and Security: We use your information to enforce our terms of use, privacy policy, and other policies, and to detect and prevent fraud or other unauthorized activities.
  • To Facilitate Referrals and Incentives: We may use your information to manage referral programs and associated incentives through third-party platforms.
  • To Analyze and Improve Services: We use the data collected to understand user behavior and improve our Apps' and Website's functionality and performance.

Information Sharing and Disclosure

We may share your personal information in the following circumstances:

  • With Service Providers: We share your information with third-party service providers for specific purposes, including processing payments, verifying identity, generating OTPs for authentication, and facilitating referral programs. These third-party service providers have their own privacy policies, which apply to the data they collect. We encourage you to review their privacy policies.
  • For Business Transfers: If GroupFit Technologies Inc. undergoes a business transition such as a merger, acquisition, or sale of assets, your information may be part of the transferred assets. We will notify you if such events occur, and if required by law, give you an opportunity to opt-out.
  • For Legal Compliance: We may disclose your information in response to legal requirements, court orders, or to protect our rights or property. This includes cooperating with law enforcement agencies and regulatory authorities.
  • With Your Consent: We may share your information with other parties when you give us explicit permission to do so.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes the use of encryption, secure servers, and access controls. However, no security system is infallible. If you suspect any breach or unauthorized access to your data, please contact us immediately at legal@groupfitapp.com

Your Choices and Rights

  • You have rights regarding your personal information, including the right to:
  • Access your personal information.
  • Correct any inaccurate or incomplete information.
  • Delete your personal information (subject to legal requirements).
  • Object to certain processing activities.
  • Withdraw your consent at any time, without affecting the legality of prior processing based on your consent.

To exercise these rights, contact us at legal@groupfitapp.com

Retention of Personal Information

We retain your personal information for as long as needed to meet the purposes outlined in this policy or as required by law. When we no longer need to retain your personal information, we will securely delete or anonymize it.

Children Under the Age of 18

Our Apps and Website are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected personal information from a child under 18, please contact us at legal@groupfitapp.com, and we will take steps to delete such information.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your interactions with our Apps and Website. You can adjust your browser or device settings to control the use of cookies, but some features may not function properly if cookies are disabled.

International Data Transfers

Your personal information may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Apps and Website, you consent to such transfers. We will ensure that any international transfers of personal information are in compliance with applicable data protection laws.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will take effect when we post the updated version on our Website. We encourage you to review this policy from time to time. If significant changes are made, we will notify you through our Apps, Website, or email.

Contact Information

If you have questions about this Privacy Policy, contact us at legal@groupfitapp.com

Consent

By using our Apps and Website, you signify your consent to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, you should not use our Apps or Website.

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