Account Deletion
Request Account Deletion
Delete your Group Fit profile, personal information, and associated app data.
Data Retention & Deletion Policy
Submit a request to delete your account and associated personal data from the Group Fit platform managed by GroupFit Technologies Inc.
What will be deleted
- Your profile details (name, username, bio, and photo)
- Active service listings (for trainers)
- Saved payment configurations (via Stripe integration)
- Account credentials and preference settings
What may be kept
Some records are kept to satisfy legal, tax, safety, or compliance requirements:
- Financial transaction receipts and Stripe payout records (retained for up to 7 years to meet tax and audit laws).
- Past booking and session completion logs (retained as required by our legitimate business interest in safety, dispute resolution, and security).
Steps to Delete Your Account
- Submit the request: Fill out and submit the form on this page.
- Verify ownership: Our support team will contact you at your registered email address to verify your identity.
- Deletion processing: Once confirmed, your active profile and deletable data will be securely erased within 7 business days.