Customer Personal Trainer

Your Location, Your Group, One Trainer

Fitness That Is Flexible & Affordable

Access trainers for 35+ activities at your preferred location and time. Invite friends to join and split the session cost!

Your Group. Your Trainer. Your Place.

Get Fit with Group Fit

No matter the form of exercise, the Group Fit app allows you to hire specialized trainers and train with your own group of friends. Your workouts will never be more enjoyable or productive!

Benefits

Step Formula to Fitness

1

Create Group

2

Select a Personal Trainer

3

Workout

4

Schedule Future Sessions

Variety of Activities

Never get bored. Get results with effective workouts as per your needs

Boxing

Karate

Kickboxing

Tae-Kwon Do

Wrestling

Bodyweight (Calisthenics)

Bootcamp

Gymnastics

HIIT

Resistance Band

TRX

Pilates

Tai Chi

Yoga

Cycling

Running

Swimming

Triathlon

Badminton

Padel

Racquetball

Squash

Table Tennis

Tennis

Baseball

Basketball

Cricket

Football

Hockey (Field & Ice)

Rugby

Soccer

Dance

Equestrian (Horse Riding)

Golf

Skiing/Snowboarding

Snooker/Pool

Frequently Asked Questions

How does Group Fit ensure the quality and safety of its trainers?

Group Fit is committed to providing you with qualified and trustworthy trainers. To achieve this, we implement a rigorous two-step screening process:
Resume and Certification Review: We meticulously evaluate each trainer’s resume and relevant certifications to verify their experience and expertise.
Identity Verification by Plaid: All trainers undergo an identity check conducted by Plaid, ensuring that they are indeed who they claim to be, thus promoting a safe and secure environment for our customers.
This robust process ensures that the trainers you interact with on Group Fit are not only experienced but also verified, fostering a safe and trustworthy training environment.

While it’s not mandatory, having basic equipment can significantly enhance your training experience, depending on the activity you choose. Trainers are not required to provide equipment. Ultimately, while some equipment may be advantageous, it is not essential for a successful session.

You are free to choose any location for your session, provided it is publicly accessible, or you have obtained permission to use it. If the location you select requires a fee for facility usage, please be aware that you will be responsible for covering these costs.

There could be several reasons why you’re unable to find trainers for your session:
Scheduling Conflicts: The trainer you’re interested in may already be booked for another session at your chosen time.
Activity Availability: There might not be any trainers currently available who specialize in the activity you’re looking to train in.
Location-Based Matching: Trainers are shown based on the location you’ve selected, and there may be limited availability in your area.
We understand this can be inconvenient and apologize for any trouble caused. The availability of trainers on Group Fit is dependent on the number of qualified trainers who have signed up to offer their services in various specializations on our platform.
 

Users must be at least 18 years old to book and participate in sessions on Group Fit. Parental consent may be required for minors participating in certain activities.

How do I book a solo session?
  1. Booking a session with Group Fit is a breeze! Just follow these simple steps:
  2. Select the activity you’re interested in.
  3. Hit the “Create Booking” button.
  4. Add a location for the session.
  5. Choose the day and time that work best for you.
  6. Pick from our list of qualified trainers.
  7. Decide whether to create a group or go solo.
  8. Complete the payment, and you’re all set to get fit!

To book a group session, follow these steps:

  1. Select the Activity you’d like.
  2. Tap on “Create Booking.”
  3. Choose your location or add a new one.
  4. Pick the date and time for your session.
  5. Select your preferred trainer and tap “Book Session.”
  6. Choose from your existing groups or tap “Create New Group.” Users who have installed and created a profile will appear under “Available on Group Fit.” If any invitees are not yet on the list, you can invite them to install the app.
  7. Once your group is selected, tap “Proceed to Pay.”
  8. On the checkout screen, choose “Pay Total Amount” if you prefer to cover the full session cost yourself, or “Pay Partial Amount” to split the cost equally among all group members. The individual share for each member will be displayed under “Splits.”

Group members have 30 minutes to complete their payment after a group booking is initiated. If any members fail to pay within this timeframe, the booking will be automatically canceled. Any members who have already paid will automatically receive a refund for the amounts they have paid.

After each session, you’ll have the opportunity to rate and provide feedback on your trainer. Simply go to the session card under “My Sessions” and tap on “Review Sessions”. Your feedback is important to us and helps maintain high standards for our services.

A group can have a maximum of 10 members.
 
Yes, for a group booking, all members are required to come to the location selected by the member who created the booking.
Can I create multiple groups and schedule sessions with different groups?

Yes, you can create and manage multiple groups by going to “Accounts” and then selecting “My Groups.” To schedule sessions with different groups, simply follow the booking steps provided. This allows you to organize and book sessions with various groups as needed.

Yes, you can cancel a booked session without any charges if you do so at least 2 hours before the scheduled start time. For the most current cancellation policy, please consult our Terms and Conditions.

In the event that your trainer fails to show up for a scheduled session, you can request a full refund of all charges. Simply press the “Contact Support” button on the session card in question. Our support team will assess the situation and ensure a prompt resolution.

You can easily reschedule your session by navigating to “My Sessions” in the app and selecting “Contact Support” for the respective booking.
 
Simply favorite your preferred trainers by pressing the heart icon on their profile. To book sessions with your favorite trainers, go to “My Trainers” in the app, where you can select from your list of favorite trainers and schedule sessions directly with them, based on their availability.
How can I favorite an activity?

To favorite an activity, go to the “Activities” screen, select the activity you’re interested in, and tap on the heart icon in the corner. Your favorited activities will then be displayed on the Home screen under “Favorites.”

You can get a 15% discount on your next booking by referring a friend to join Group Fit. Go to “Accounts” and tap on “Refer a Friend” to make your referral. After your friend makes their booking, you’ll receive a discount for your next session.

To view your payment history, go to “Accounts” and tap on “Payment History.” This will display a detailed record of all your past transactions.

Currently, Group Fit operates on a pay-per-session model. We’re exploring membership options for frequent users in the future. Stay tuned for updates!
 

Group Fit regularly offers promotions and discounts. To check for any active discounts, go to the checkout screen and tap on “Available Discounts.” From there, you can select any applicable discounts from the list, and they will be automatically applied to your booking. If you have a coupon code, you can also enter it on the “Available Discounts” screen.

More Clients, More Training, More Business

Get the app now, and help people #GetFitWithGroupFit