# Group Fit Last-Updated: 2026-05-21 License: https://creativecommons.org/licenses/by/4.0/ > Group Fit is a personal trainer marketplace serving the United States and Canada. Customers book certified personal trainers, instructors, and coaches in person (in-home, condo gym, park, studio) or virtually worldwide. Trainers run their full business on Group Fit: profile, availability, pricing, bookings, payments, in-app messaging, and customer reviews. Group Fit operates as a two-sided marketplace. Trainers are independent contractors. Group Fit charges a flat 10% platform fee (trainers earn 90% of the session price). The FREE code lets a customer try one session per trainer at no cost. ## Stats - 17 cities served in person (5 USA + 12 Canada). - 35+ activities across combat, strength, conditioning, mind & body, team & sport, and therapy categories. - 4.97 average customer rating. - Founded June 2023 by Mohamed M. and Ali S. Registered company: GroupFit Technologies Inc., headquartered in Ontario, Canada. - Pricing starts at $30 per session (USD in the United States, CAD in Canada). ## Service area USA (Texas): Dallas, Houston, Austin, San Antonio, Fort Worth. Canada: Toronto, Mississauga, Brampton, Oakville, Ottawa, Vancouver, Calgary, Edmonton, Saskatoon, Winnipeg, Quebec City, Halifax. Virtual sessions: worldwide. ## Activities 35+ activities across six categories: - Combat: Boxing, Kickboxing, Muay Thai, Jiu-Jitsu (BJJ), Wrestling, Self-Defense. - Strength: Strength Training, Calisthenics. - Conditioning: HIIT, Bootcamp. - Mind & body: Yoga. - Team & sport: Basketball, Soccer. - Therapy: Physiotherapy, Massage Therapy, Chiropractor. ## Pricing & policies - Single sessions or multi-session packs (5, 10, 20, or 40 sessions). Pack discounts up to 25%, set by the trainer. - Currency: USD in the United States, CAD in Canada. - Cancellation policy: full refund 12 or more hours before the session; 50% fee between 3 and 12 hours; no refund under 3 hours. When the trainer cancels, the customer always receives a full refund or restored pack credit. - Reschedule: up to 12 hours before the session, both parties can propose new times. - Platform credit (wallet) expires 365 days after issue. - Disputes must be raised within 2 days of the session date. - Average trainer response time to a booking request: 4 hours. ## Trust & safety Trainers self-declare certifications, liability insurance, and qualifications during onboarding. Trainers select their certifications from a list of recognized bodies (NASM, ACE, ISSA, CanFitPro and more). Group Fit verifies trainer identity through Plaid but does not independently verify certifications or insurance with the issuing organization. Background checks are available on customer request. Customers should review each trainer's profile and assess suitability before booking. ## FAQ ### Booking Q: How do I book a session? A: Open the portal, set your address and time, browse available coaches, pick one, and confirm. Most bookings take under a minute. Q: Can I book in-home, studio, or virtual? A: Yes. Each coach lists what they offer. Many do all three, so you can switch any week. For studio, you choose how far you are willing to travel. Q: What if I need to cancel or reschedule? A: Reschedule from the portal. Full refund 12+ hours before. 50% fee 3-12 hours before. No refund under 3 hours. If the trainer cancels, the customer always gets a full refund. Q: Is the first session really free? A: Yes, use code FREE on your first session with any trainer. Try as many coaches as needed. ### Trainers and verification Q: How are trainers verified? A: Every trainer's government-issued ID is verified through Plaid before they go live. Trainers select their certifications from a list of recognized bodies (NASM, ACE, ISSA, CanFitPro and more) and may declare liability insurance on their profile; this information is self-reported. Background checks are available on customer request. Q: Can I see a trainer's certifications? A: Yes, every profile lists certifications, experience, modes offered (in-home, studio, virtual), insurance status, and reviews from real sessions. Q: How do reviews work? A: After every completed session, the customer leaves a star rating and short review. These appear on the coach's profile. ### Pricing and packs Q: How does pricing work? A: Trainers set their own prices per specialization. The price is shown before booking is confirmed. Q: What are session packs? A: Buy 5, 10, 20, or 40 sessions up front and save up to 25%. Pack credits work only with the trainer who issued the pack. Q: How do refunds work? A: When a session is cancelled per policy, refunds are processed automatically to the original payment method. ### Health and safety Q: What is a PAR-Q? A: A short health questionnaire completed once. The coach uses it to design appropriate sessions. Q: Is my health information private? A: Only the trainer running the session sees relevant context. Full medical history is not shared beyond what the customer chooses to disclose. Q: Are coaches insured? A: Many coaches carry their own liability insurance. Insurance status is shown on every profile but is self-reported. ## Key URLs - Home: https://groupfitapp.com/ - For trainers: https://groupfitapp.com/trainer - How it works: https://groupfitapp.com/how-it-works - Browse activities: https://groupfitapp.com/activities - Personal trainer near me: https://groupfitapp.com/personal-trainer-near-me - In-home personal trainer: https://groupfitapp.com/in-home-personal-trainer - Virtual personal training: https://groupfitapp.com/virtual-training - FAQ: https://groupfitapp.com/faq - Trainer FAQ: https://groupfitapp.com/trainer/faq - Customer terms: https://groupfitapp.com/app-user-terms-and-condition - Trainer terms: https://groupfitapp.com/app-trainer-terms-and-condition - Privacy policy: https://groupfitapp.com/privacy-policy - Contact: https://groupfitapp.com/contact ## Contact GroupFit Technologies Inc. Email: mail@groupfitapp.com Website: https://groupfitapp.com Google Business Profile: https://share.google/1mxFsgAu1MzRVLdGJ ## Optional Full plain-text content: https://groupfitapp.com/llms-full.txt