Customer Personal Trainer

Trainer Terms and Conditions

Updated On: January 7, 2026

These GroupFit Technologies, Inc. – Terms and Conditions – Canada (“Group Fit Terms” or this “Agreement”) govern your access to and use of the Group Fit Trainer application and related websites, content, products, and services (collectively, the “Group Fit Services”) made available by GroupFit Technologies, Inc. (“Group Fit”, the “Company”, “we”, “us”, or “our”).

Scope of these Group Fit Terms

Group Fit provides a technology platform that enables independent trainers, coaches, and instructors to connect with clients for sport or physical activity instruction and coaching services (the “Services”). Group Fit Services may be provided by Group Fit or, if specified in these Group Fit Terms or any supplemental terms, affiliates of Group Fit. The Group Fit Services provided by Group Fit under these Group Fit Terms do not include any transportation services and do not include the provision or supervision of the Services themselves.

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE GROUP FIT SERVICES.

Parties

These Group Fit Trainer Terms and Conditions are a legally binding agreement between:

  • GroupFit Technologies Inc., a company incorporated under the laws of the Province of Ontario (“Group Fit”, “we”, “us”, or “our”); and
  • Any individual who creates or uses a trainer account on the Group Fit Trainer application (the “App”) to provide sport or physical activity instruction and coaching services as an independent contractor (the “Contractor”, “you”, or “your”).
Acceptance of this Agreement

By creating a trainer account, accessing or using the App, or offering any Services through Group Fit, you confirm that you:

  • have read and understood this Agreement; and
  • agree to be bound by this Agreement as a Contractor.

If you do not agree to this Agreement, you must not create or maintain a trainer account and must not use the App to offer any Services.

Relationship Between the Parties

You acknowledge and agree that:

  • Group Fit provides a technology platform that enables you to connect with clients and does not employ you, supervise your sessions, control how you provide your Services, or attend your sessions; and
  • you are engaged as an independent contractor and are solely responsible for your own business, including your Services, conduct, safety, taxes, and compliance with all applicable laws.
Amendments

Group Fit may amend these Group Fit Terms, any supplemental terms or policies (including any Community Guidelines) related to the Group Fit Services from time to time. Group Fit will provide you with notice in the event of a material change that detrimentally affects your rights under these Group Fit Terms by sending an email, providing notice through the Group Fit Services, or updating the “Updated On” date at the top of these Group Fit Terms. Unless Group Fit indicates otherwise in its notice (if applicable), the amendments will be effective immediately upon posting. Your continued access or use of the Group Fit Services after such notice or posting constitutes your acceptance of the changes. If you do not agree to the amended terms, you must stop using the Group Fit Services and deactivate your account.

  • 1. General

    Term of Agreement

    Your provision of Services through the Group Fit platform begins upon your sign-up as a Contractor and continues until this Agreement is terminated in accordance with these terms. Certain provisions, by their nature, will survive termination as set out in this Agreement.

  • 2. Services and Obligations

    Scope of Services : You agree to provide sport or physical activity instruction and coaching services (the “Services”) to clients who book you through the App. The Services may include personal training, coaching, or instructing individuals or groups at locations selected by the clients.

    You are solely responsible for: (i) assessing the suitability of any environment where you provide Services; (ii) designing and delivering safe and appropriate sessions; (iii) complying with all applicable laws, regulations, and professional standards; and (iv) ensuring that your Services and any advice you provide are appropriate for each client’s fitness level, health status, and limitations.

  • 3. Time for Services

    You will devote such time and attention to the Services as may be agreed between you and the Company from time to time. Nothing in this Agreement prevents you from providing services to other clients or third parties, provided that: (i) you comply with this Agreement; and (ii) your other activities do not create a conflict of interest or directly or indirectly compete in a way that breaches the non-circumvention or non-solicitation obligations in this Agreement.

  • 4. Compensation

    Standard Payment Terms : For standard, non-promotional paid sessions, you will receive a commission equal to ninety-three percent (93%) of the applicable session fee for that activity as determined by the Company from time to time (the “Session Fee”), excluding any refunds, chargebacks, or adjustments. The Session Fee for each activity is determined solely by the Company and may be changed by the Company in its discretion from time to time. Unless the Company expressly states otherwise in writing for a specific promotion or offer, your commission is calculated on the full Session Fee set by the Company for that activity and is not reduced solely because the Company offers a discount or promotion to the customer.

    Promotional or Free Sessions (First Session Free Offer) : You acknowledge that the Company may offer a “first session free” or similar promotion under which a new customer’s first session is charged at zero dollars (a “Free Session”). For each such Free Session that is completed, you agree that:

    • the customer will not be charged any amount for that session; and
    • you will not be entitled to the standard ninety-three percent (93%) commission; instead, you will receive a fixed promotional payout of thirty Canadian dollars (CAD $30) per completed Free Session; and
    • you shall have no claim to any higher amount in respect of a Free Session, including any claim based on the Session Fee that would otherwise apply to a standard paid session.

    You understand and agree that Free Sessions are part of Group Fit’s marketing and customer acquisition strategy, and that the fixed CAD $30 payout for each completed Free Session is the full and final amount payable to you in respect of such session (before any applicable taxes as described below).

    Other Promotions and Discounts : You acknowledge that the Company may, from time to time, run additional promotions or discounts (other than Free Sessions) under which the amount actually charged to the customer may be reduced. Unless the Company expressly specifies a different payout in writing for a particular promotion, your commission for such discounted paid sessions will continue to be calculated as ninety-three percent (93%) of the applicable Session Fee determined by the Company for that activity, and such commission shall not be reduced solely because the customer received a discount or promotion from the Company.

    Platform Pricing, Customer Charges, and Taxes : You acknowledge and agree that: (i) the Company sets the Session Fee and the amount charged to customers for sessions booked through Group Fit; (ii) customers make payment to the Company through the App at the time of booking (unless otherwise stated by the Company); and (iii) where applicable, the Company charges and collects GST/HST (or other applicable sales taxes) from customers on the amounts it charges.

    GST/HST and Other Taxes (Contractor Responsibilities) : You are solely responsible for determining and complying with all tax obligations that may apply to you in connection with the Services and amounts you receive from the Company, including any requirements to register for, charge, collect, and remit Goods and Services Tax / Harmonized Sales Tax (“GST/HST”) or any other sales, value-added, or similar taxes, and for reporting your income to the Canada Revenue Agency and any applicable provincial or other tax authority.

    GST/HST on Contractor Payouts (When Applicable) : If you are registered for GST/HST and wish to have GST/HST added to your commissions and/or promotional payouts for sessions booked through Group Fit (including the CAD $30 payout for Free Sessions), you must provide the Company with: (i) your legal name (or business name, as applicable); (ii) your valid GST/HST registration number; and (iii) any other information reasonably requested by the Company to validate your registration. You may provide these details by email at the notice email address specified in these terms and/or by updating your profile in the App once such functionality is made available. You must promptly notify the Company of any change to your GST/HST registration status or number.

    Once the Company has received and processed a valid GST/HST registration number, the Company may, on a go-forward basis, calculate and pay to you an additional amount in respect of GST/HST on your commissions and/or promotional payouts for applicable sessions, as a separate component of your payout. Any such GST/HST amount is paid to you for you to report and remit to the appropriate tax authorities, and you remain solely responsible for doing so. The Company does not accept any responsibility for your failure to properly register for, report, or remit any taxes.

    If you do not provide a valid GST/HST registration number, the Company will pay only your commissions and/or promotional payout amounts (including the CAD $30 payout for Free Sessions, where applicable) without adding GST/HST. In all cases, you remain responsible for any income tax, GST/HST, or other taxes that may apply to the amounts you receive from the Company.

    Tax Information Reporting : You acknowledge that the Company may be required to prepare and file information returns (such as T4A slips) and to report amounts paid to you in accordance with applicable laws and Canada Revenue Agency requirements. You agree to provide the Company with accurate legal name, address, and taxpayer identification information upon request for these purposes.

    You agree to indemnify and hold harmless the Company from and against any taxes, interest, penalties, or other amounts assessed against the Company that arise from your failure to properly register for, report, or remit any taxes that are your responsibility or from the provision of invalid or inaccurate tax information by you.

    Payment Schedule : The Company will make payments of your commissions and promotional payouts (and any applicable GST/HST where a valid registration number has been provided and processed) on a bi-monthly basis. Payments will be made within fifteen (15) days following the end of each bi-monthly period. All payments by clients will be processed through the App by a payment processor to the Company. The Company will then pay you the applicable amounts, subject to any refunds, chargebacks, adjustments, or set-offs permitted under this Agreement.

    Payment Method : Payment will be made to you via bank transfer or other electronic payment method using your payment details on file. You are responsible for ensuring that your payment details are accurate and up to date. The Company is not responsible for delays or failed payments caused by incorrect or outdated banking information supplied by you.

    Disputed Payments, Chargebacks and Set-Off : In the event of a payment dispute, you must promptly notify the Company in writing within thirty (30) days of the disputed payment, providing reasonable details of the dispute. The parties will use reasonable efforts to resolve the dispute in good faith.

    You acknowledge and agree that the Company may withhold, delay, adjust, or reverse any payment to you where: (i) a customer dispute or chargeback is initiated; (ii) fraud, abuse, or misuse of the App, Promotions, or referral programs is suspected; (iii) an error in pricing or payment is identified; or (iv) the Company reasonably believes that an amount previously paid to you should be refunded or reversed. To the extent permitted by law, the Company may set off or deduct from any amounts payable to you any amounts that are owed by you to the Company under this Agreement, including but not limited to amounts relating to refunds, chargebacks, Promotion or referral abuse, taxes that are your responsibility, or other adjustments.

  • 5. Cancellation Policy

    Trainer Cancellation Requests : You may request the cancellation of a booked session only by creating a support ticket through the Group Fit Helpdesk. This request should be made as soon as the need for cancellation arises, and you must provide a valid reason for the cancellation.

    Trainer Cancellation Fee : If Group Fit approves your request to cancel a booked session, a cancellation fee equal to five percent (5%) of the session fee will be charged to you. This fee is intended to cover administrative and processing costs associated with the cancellation and any impact to the client experience.

    Repeated Cancellations : Repeated cancellations may result in actions by Group Fit, including:

    1. warnings or notices regarding your cancellation behaviour;
    2. temporary suspension of your ability to offer Services on the platform; or
    3. permanent revocation of your access to the platform.

    Client Cancellations : Clients may cancel booked sessions in accordance with the client-facing Group Fit terms and policies. Where a client is entitled to a full refund, you will not be entitled to any compensation for that session, subject to any specific provisions in this Agreement or separate written arrangements with the Company.

    Late Client Cancellations : If a client cancels a booked session within two (2) hours of the scheduled start time, the cancellation fee and any compensation to you will be determined in accordance with the Group Fit client terms and these Trainer Terms, as communicated to you by Group Fit from time to time.

  • 6. Expenses

    Travel and Other Expenses : Any expenses related to travel to a client's location, equipment, supplies, licences, insurance, or other costs you incur in connection with the Services are solely your responsibility. Group Fit has no obligation to reimburse any such expenses unless expressly agreed in writing in advance.

    Expense Tracking : You are responsible for maintaining your own records of any expenses you incur and for handling any related tax or accounting matters.

  • 7. Licences and Permits

    Licence to Group Fit : You grant Group Fit a non-exclusive, royalty-free, worldwide licence, with the right to sublicense, to use, reproduce, modify, publish, display, and distribute your profile information, images, and any content you submit in connection with your use of the App for the purpose of operating, promoting, and improving the Group Fit Services.

    Regulatory and Professional Requirements : You are solely responsible for obtaining and maintaining any registrations, licences, permits, certifications, or other approvals required to legally provide the Services in the jurisdiction(s) where you operate.

  • 8. Rules and Regulations

    You must comply with all rules, policies, and guidelines of Group Fit that are communicated to you from time to time, as well as all applicable laws, by-laws, regulations, and professional standards in relation to the Services.

  • 9. Insurance

    Group Fit does not provide or arrange insurance for you and does not verify whether you hold liability, professional indemnity, or any other insurance, unless explicitly stated by the Company in writing.

    You are solely responsible for determining whether you require insurance and for obtaining and maintaining any insurance coverage you consider appropriate (including, without limitation, commercial general liability and professional liability insurance) at your own cost. Group Fit has no responsibility or liability for any lack of insurance coverage on your part.

  • 10. Indemnity

    You agree to indemnify, defend, and hold harmless Group Fit, its affiliates, and their respective officers, directors, employees, agents, and representatives from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

    • your provision of or failure to provide the Services, including any alleged bodily injury (including death), property damage, or other harm to any person;
    • your use of the Group Fit Services;
    • your breach of this Agreement or any applicable law, regulation, or professional standard;
    • your misrepresentation of any information, including your qualifications, certifications, or experience; or
    • your failure to comply with any tax obligations related to amounts received from Group Fit.

  • 11. Service Delivery, Availability, and Company Requirements

    You must provide the Services in a professional, courteous, and safe manner; arrive on time; maintain accurate availability in the App; and follow reasonable instructions and quality standards communicated by Group Fit from time to time.

  • 12. Contractor Not an Employee

    You are an independent contractor and not an employee, partner, joint venturer, or agent of Group Fit. Nothing in this Agreement creates an employment relationship. You are not entitled to any employment-related benefits from Group Fit.

  • 13. No Authority to Bind Company

    You have no authority to enter into contracts or commitments on behalf of Group Fit or otherwise bind Group Fit in any way without Group Fit’s prior written consent.

  • 14. Non-Circumvention

    During the term of this Agreement and for twelve (12) months following the last session you provide to a particular client through the App, you will not, directly or indirectly, solicit or accept business from that client (or their household or private group) for services that are the same as or similar to the Services, in any way that bypasses the Group Fit platform, including by offering lower “off-platform” prices or alternative payment arrangements.

  • 15. Promotions, Referral Programs and Code Misuse

    You must not create fake accounts, misrepresent relationships, or otherwise abuse discounts, referral codes, or Promotions. Group Fit may withhold, cancel, claw back, or adjust any promotional or referral benefits and related payouts, and may suspend or terminate your account, where it reasonably believes there has been misuse, fraud, or a violation of applicable promotional terms.

  • 16. Confidential Information

    You must keep Group Fit’s Confidential Information strictly confidential and must not use or disclose it except as necessary to perform your obligations under this Agreement. Confidentiality obligations survive termination.

  • 17. Non-Solicitation

    During the term of this Agreement and for twelve (12) months thereafter, you will not, without Group Fit’s written consent, solicit any customer or prospective customer of Group Fit to cease doing business with Group Fit, or solicit any employee or contractor of Group Fit to leave their engagement with Group Fit.

  • 18. Conflict of Interest

    You represent that you are not bound by any agreement that conflicts with this Agreement or prevents you from performing the Services. You must promptly inform Group Fit of any actual or potential conflict of interest.

  • 19. Ownership and IP

    The Group Fit Services and all rights therein are and shall remain the property of Group Fit or its licensors. You do not acquire any ownership interest in the Group Fit Services or any related intellectual property.

  • 20. User Accounts

    To use most aspects of the Group Fit Services as a Contractor, you must register for and maintain an active Account. You must be at least 18 years of age (or the age of majority in your jurisdiction, if higher). You agree to provide accurate, complete, and up-to-date information and to keep your login credentials secure. You are responsible for all activity that occurs under your Account.

  • 21. Commercial Electronic Messaging

    By creating an Account, you consent to receive emails, SMS messages, and push notifications from Group Fit in connection with the operation of the Group Fit Services and, where permitted by law, for marketing purposes. You may opt out of marketing messages as permitted by law, though some operational messages are necessary for the use of the Services.

  • 22. User Provided Content

    Any content you submit, upload, publish, or otherwise make available through the Group Fit Services (“User Content”) remains yours, but you grant Group Fit a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free licence to use, copy, modify, distribute, publicly display, and otherwise exploit such User Content in all media for the purposes of operating, marketing, and improving the Group Fit Services. You represent that you have all rights necessary to grant this licence, and that your User Content and use of it with the Services will not violate any law or third-party rights.

  • 23. Network Access and Devices

    You are responsible for obtaining the data network access necessary to use the Group Fit Services and for acquiring and updating compatible devices. Group Fit does not guarantee that the Services will function on any particular device or network and is not responsible for any data charges or connectivity issues.

  • 24. Disclaimers

    THE GROUP FIT SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” GROUP FIT AND ITS AFFILIATES DISCLAIM ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS, EXPRESS, IMPLIED, OR STATUTORY, NOT EXPRESSLY SET OUT IN THIS AGREEMENT, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. GROUP FIT DOES NOT GUARANTEE THE AVAILABILITY, QUALITY, SUITABILITY, SAFETY, OR ABILITY OF ANY CLIENT OR THIRD PARTY, OR THAT THE GROUP FIT SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. YOU USE THE GROUP FIT SERVICES AND PROVIDE THE SERVICES AT YOUR OWN RISK.

  • 25. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GROUP FIT OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF REPUTATION, OR LOSS OF DATA, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, THE GROUP FIT SERVICES, OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF GROUP FIT AND ITS AFFILIATES TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE GROUP FIT SERVICES SHALL NOT EXCEED, IN THE AGGREGATE, THE TOTAL AMOUNT OF COMMISSIONS PAID OR PAYABLE BY GROUP FIT TO YOU UNDER THIS AGREEMENT IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

    THIS SECTION DOES NOT PURPORT TO LIMIT LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. IN SUCH CASES, THE LIABILITY OF GROUP FIT WILL BE LIMITED TO THE MINIMUM EXTENT PERMITTED BY LAW.

  • 26. Governing Law

    This Agreement is governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

  • 27. Dispute Resolution

    Unless prohibited by law, any dispute arising out of or relating to this Agreement or your use of the Group Fit Services will be resolved by binding arbitration in accordance with the Arbitration Rules of the ADR Institute of Canada, Inc. (“ADRIC”), except as modified by this Agreement. Before starting arbitration, the parties will attempt in good faith to resolve the dispute informally for at least thirty (30) days. Nothing in this section prevents either party from filing a claim with a government agency where permitted by law.

  • 28. Notices

    Group Fit may provide notices to you by email to the address associated with your Account, through the App, or by any other reasonable means. You may provide notices to Group Fit by email at [email protected] or such other address as Group Fit may designate.

  • 29. General

    You may not assign or transfer this Agreement, in whole or in part, without Group Fit’s prior written consent. Group Fit may assign or transfer this Agreement at any time, including to an affiliate or in connection with a merger, acquisition, corporate reorganisation, or sale of assets.

    If any provision of this Agreement is found to be invalid or unenforceable, that provision will be severed and the remaining provisions will remain in full force and effect. This Agreement, together with any policies and supplemental terms referenced herein, constitutes the entire agreement between you and Group Fit with respect to its subject matter and supersedes all prior agreements or understandings, written or oral, relating to such subject matter.

  • 30. Application Usage

    This Agreement remains in effect for as long as you have an active Account or continue to use the Group Fit Services as a Contractor. If you wish to stop being a Contractor, you must cease using the App and delete or deactivate your Account. Group Fit may suspend or terminate your access to the App at any time in accordance with this Agreement.